Privacy Policy

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Privacy Policy

At Divine Connection ("we", "us", "our"), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use, share, and protect it, and your rights regarding your information. By using the Divine Connection app, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to ensure the smooth functioning of the app:

  • Profile Information: Includes your name, age, gender, location, interests, photos, and other details you voluntarily provide.
  • Authentication Information: Phone number, email address, and other data necessary to verify your identity and protect against fraud.
  • Usage Data: Information such as app interactions (e.g., swipes, matches, messages), preferences, and search history.
  • Device Information: Details such as your device model, operating system, unique device identifiers, and IP address.
  • Location Data: Your real-time or approximate location, if you enable location services in the app settings.
  • Payment Data (if applicable): For premium services, we may collect payment card information, which is securely processed via third-party providers.

2. How We Use Your Information

We use your data for the following purposes:

  • Core Services: To create and manage your profile, facilitate matches, and enable messaging with other users.
  • Personalization: To enhance your experience by providing tailored matches, recommendations, and relevant content.
  • Communication: To send you notifications, updates, and promotional offers related to Divine Connection.
  • App Improvement: To analyze app usage, troubleshoot issues, and develop new features or improvements.
  • Compliance: To ensure adherence to legal obligations and to prevent fraud or abuse of the platform.

3. Sharing Your Information

We share your information only when necessary and under strict conditions:

  • Service Providers: We work with trusted third-party providers to manage app functionality, customer support, and payment processing. These providers are contractually obligated to protect your data.
  • Law Enforcement & Legal Compliance: We may share your information in response to lawful requests from regulatory or enforcement authorities when required by law, or to protect the rights, safety, or property of our users, the public, or Divine Connection.
  • Other Users: We share profile details (e.g., photos, location, interests) with other users to facilitate matches. We do not share sensitive information such as your phone number or email address with other users without your explicit consent.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business. You will be notified of any such change in ownership or control.

4. Data Security

We take the security of your data seriously and employ industry-standard practices, including:

  • Encryption: All sensitive information, including communications and payment data, is encrypted to prevent unauthorized access.
  • Access Controls: Only authorized personnel have access to your data, and we regularly audit our systems to prevent vulnerabilities.
  • Secure Payment Processing: Payment information is processed through PCI-compliant third-party providers, and we do not store credit card details directly.

While we strive to protect your data, no security system is entirely foolproof, and we cannot guarantee absolute security. We encourage you to take steps to protect your account, such as using strong passwords and enabling two-factor authentication where available.

5. Data Retention

  • Active Users: We retain your information for as long as your account is active to provide services effectively.
  • After Account Deletion: Upon account deletion, we may retain certain information for legal, compliance, fraud prevention, or legitimate business purposes as permitted by law.
  • Retention Requests: You may request the deletion of specific data, subject to our Data Retention policy and legal obligations.

6. Your Rights

You have several rights under New York law and global data protection regulations, including:

  • Access and Update: You can access and update your personal information through your account settings or by contacting us.
  • Data Deletion: You may request the deletion of your account and data. Some information may be retained for compliance with legal requirements.
  • Opt-Out of Communications: You can opt out of marketing communications and control certain aspects of data sharing through your account settings.
  • Withdraw Consent: You may withdraw your consent for data processing at any time. However, withdrawing consent may limit your use of certain features.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy to reflect changes in our services, legal requirements, or industry practices. We will notify you of significant changes through the app or by email. Continued use of the app following changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

info@theencouragers.org

9. Acknowledgment

By using the Divine Connection app, you confirm that you have read, understood, and agreed to this Privacy Policy.